Brisbane's Trusted IT Partner Since 2010
Business IT
That Just Works.
We handle cybersecurity, managed IT, cloud, and computer repairs for businesses across Australia. Over 30 years of combined experience. Proudly Australian owned and based right here in Brisbane.
Get Help Fast
Request a call back — we aim to respond within 24 hours or the next business day.
Google ratings
Industry Experience
%
Australian Owned
Is Your Business At Risk?
Most Brisbane Businesses Don't Know They're Vulnerable.
Cyber attacks are more frequent, more sophisticated, and more damaging than ever. The government has enforced laws requiring businesses to be protected. Yet most SMBs have no cybersecurity strategy, no disaster recovery plan, and no proactive IT monitoring.
TechBug exists to change that. We provide proactive, affordable IT support that keeps your business running — and keeps threats out.
Vendor-agnostic security — we recommend the best solution, not a locked-in partner
Staff phishing awareness training & email scam protection
Ransomware-safe backup solutions
Proactive monitoring before problems become emergencies
Emergency response — call 1300 655 121 if under attack now.
%
of cyberattacks target small businesses -Accenture / Verizon DBIR
%
of breached SMBs close within 6 months - National Cyber Security Alliance
Protect Your Business Now →
What We Do
Professional IT Services
For Business & Home.
You run the business. We take care of the tech behind it. Every service is backed by our TechBug Guarantee.
Cyber Security
From consultation to implementation- we set up endpoint protection, train your staff, and put ransomware-safe backups in place. No vendor lock-in. Just what works for you.
Managed IT services
Think of us as your IT department without the overhead. We monitor your systems, jump on issues fast, and keep everything running for a flat monthly fee.
Cloud & Microsoft 365
Need to move to the cloud? Already there, but it is messy? We handle Microsoft 365, SharePoint, and Exchange - from migration to day-to-day management.
Repairs & Support
Something broken? Running slow? We fix computers, recover data and remove viruses, set up networks, and sort out printers. Whether it is Windows or Apple.
How it works
Three Steps To
Stress-Free IT.
1
Tell Us The Problem
Call 1300 655 121 or fill in the form. Describe your issue — no jargon needed. We'll listen and understand.
2
We Fix It Fast
A Brisbane-based technician responds via remote access or onsite visit. Most problems can be solved in an hour.
3
Stay Protected
We recommend ongoing solutions — managed IT, security, backups — to keep your business protected long-term.
The TechBug Difference
Why Brisbane Businesses
Choose Us.
From cybersecurity to cloud solutions, we handle the technology so you can handle the business. Every service backed by our TechBug Guarantee.
Brisbane Based
Based in Brisbane. Onsite support across Redlands, Logan, Chermside, Goodna & Coomera. Remote support Australia-wide.
Honest & Transparent
If we can't fix it, we'll tell you straight — and we won't charge you for work we didn't do. Parts are always quoted upfront, so there are no surprises.
Down-to-Earth Pricing
We charge in half-hour blocks, starting from one hour. Most jobs wrap up within that first hour. And we keep things fair — no surprises on the bill.
Down-to-Earth Pricing
Under cyber attack? Ransomware? Call us, shut down your equipment, and an experienced technician responds promptly.
Vendor Agnostic
We're not locked into any partner or vendor. We recommend the best solution for your business — always.
Tailored IT Plans
Managed IT plans built around your unique requirements. Dedicated account manager. Guaranteed response times. Affordable monthly fees
Transparent Pricing
Fair Rates.
No Surprises.
One of Brisbane's leading computer support services. All work backed by our TechBug Guarantee. Most problems solved in an hour.
Pay As You Go
On-Demand Support
Call when you need us. Expert technicians for one-off issues, repairs, and projects. Perfect for homes and small businesses.
1 hour minimum for onsite support .
Travel time not charged
Same-day emergency available
Parts/equipment quoted upfront
Remote or onsite support
Fixed-quote available on request
Monthly Plan
Managed IT
Proactive IT management. Flat monthly fee. Dedicated account manager. We handle your technology so you can grow your business.
Proactive monitoring & maintenance
Dedicated account manager
Guaranteed response times
Tailored to your business
Affordable flat monthly fee
Honesty & transparency always
24 hours' notice for cancellations. Booking fee may apply (deducted from minimum). Data recovery priced on condition. If an issue isn't fixable, we may reduce or waive our fee in keeping with fairness, though travel costs may apply. If a booked technician has been dispatched, the 1-hour minimum still applies.
Get In Touch
Whatever The
Technology, We Can Help.
We aim to respond to all messages within 24 hours or the next business day. For emergencies, call us directly.
Call Us
Location
Brisbane
Hours
Mon-Fri 8am-5pm. Sat:Appt. Sun:emergencies
Remote Portal
We aim to respond to all messages within 24 hours or the next business day. For emergencies, call us directly.